Categories
Books Technology

The Publishing War

Since I wrote my review of the Kindle DX in the previous post, quite a lot has happened in the little world of electronic books and publishing. Namely, one large publisher and one large retailer seem to have lost their collective minds and declared all-out war on each other. And in the process, they are dragging authors and readers down into the mud with them. There is quite a bit of anger on all sides, and so, as a (somewhat) neutral observers of the book world, I thought I’d chime in with my own summary and my own opinion.

Here’s how it went down. On Wednesday, January 27th, Apple announced their long-awaited new tablet computer: the iPad. The iPad is a 10-inch touch based computer, basically an iPod Touch scaled up to giant proportions. Part of the new feature set of this tablet, which should be available for purchase in two or three months from now, is an integrated book reading application and electronic book store, called iBook.

Unlike the Kindle, the nook, the Sony Reader and other true eReaders, the iPad is a standard LED-lit color LCD screen – the same type that your television and computer monitor use. For most of us who rely on an eReader, this technology doesn’t seem very well suited to reading… but we’ll just have to wait and see what the market decides. At $499, the iPad is a wonderful multimedia device – although an awfully expensive book reader.

Prior to announcing the iPad, Apple apparently negotiated some special deals with at least 5 of the “Big Six” publishers. Skipping over the accounting details, to the end user of an iPad, Apple’s deal means that new “hardcover” books will be $14.99 or $12.99 in electronic form from the iBook store. That sounds awfully expensive, considering that actual hardcovers cost just about exactly that same amount right now. And it sounds even more expensive compared to Amazon… which jumps through a lot of hoops, including selling a number of books at a loss, to keep prices at $9.99 per book and below.

A reporter from the Wall Street Journal, Walt Mossberg, asked Apple CEO Steve Jobs afterwards if this was going to be a problem. Jobs said no, because “the prices [for books] would be the same”. Initially, this was taken to mean that Apple would match Amazon’s $9.99 price. Within two days, however, it became clear that Jobs meant nothing of the sort. Instead, he had it on good authority that the publishers would in fact be forcing Amazon to raise their price to match Apple’s.

Let’s move forward to Friday, January 29th. Two days later. On that day (or perhaps the day before) the publisher Macmillan gave an ultimatum to Amazon: They had to immediately accept a new deal, under the exact same terms as their deal with Apple. And a key part of that deal meant that Macmillan, not Amazon, got to set the price of each and every book. You see, Macmillan felt that $9.99 was way too cheap for an electronic edition of a book, and wanted to make certain that Amazon could not sell at that price – not even if Amazon was willing to take a loss on the book. Amazon, being the largest retailer of books on the planet, did not take kindly to being told how to run their business, nor how they should set their prices. Macmillan said it was a “take it or leave it” deal.

So Amazon, as of that evening, pulled all Macmillan books from their web site. Both printed and electronic.

And the Internet went insane.

Authors published by Macmillan immediately put up articles and blog posts raking Amazon over the coals. Two prominent science fiction authors, John Scalzi (whose work I don’t care for) and Charles Stross (whose work I am a big fan of) were particularly vocal, claiming that Amazon is, more or less, pure evil, and certainly stupid. Almost every single author took the publisher’s side in this little war.

Readers, on the other hand, were furious at Macmillan and praised Amazon to the skies. They felt Macmillan was being extremely greedy, trying to force a retailer to bow to their will, and was engaging in a very obvious example of price collusion with their new partner Apple.

Anyone who’s ever read comments on any web site knows how quickly tempers can get out of hand. By Saturday, certain readers were vowing to permanently boycott certain authors. Some authors were vowing to never give Amazon any support ever. Some readers who vowing to never read any book published by Macmillan or any of its imprints. Very little in the way of reasonable arguments could be found in these comments, but you could find quite a lot in the way of four-letter words and over the top anger.

By Sunday, Amazon caved. They released a statement saying, in effect, that they were capitulating to Macmillan, and would have to raise the prices of any Macmillan imprint electronic book to whatever Macmillan wanted them to charge. And slowly, slowly, they began restoring Macmillan books to their online book store.

The war is not over, however, not by a long shot. During the next week, several other publishers immediately jumped and said they, too, wanted Amazon to agree to the same terms. The same terms they’d already agreed to with Apple, that is. The only exception was the largest of them all: Random House. Random House, in fact, stated that they wanted to let Amazon price however they wanted to, and planned to leave things the way they are. Notably, Random House is the one large publisher that did not sign on to supply e-books to the iPad. Also notably… the spokesperson for Random House used to work for Amazon.

As a fan of books, reading, and writing, I’ve read as much as I can stand to on this subject. The truth is… nobody comes out smelling rosy in this situation. Amazon definitely acted like a petulant child by cutting off all sales for Macmillan books; this act didn’t hurt Macmillan corporate a bit, while it hurt its authors and Amazon’s customers a great deal. And Macmillan was acting equally childish: they just got a new deal they liked, so they wanted to force their biggest retailer to accept the same terms.

The Supreme Court recently ruled that corporations have all the same rights in the constitution as actual people do. However, I think Amazon and Macmillan have demonstrated that corporations are, at best, children. And as such, they are not capable of making rational decisions and planning carefully for their future. They consider that sticking their tongues out at each, holding their breath until they turn blue, and taking all their toys and going home are all good business ideas. What a shame.

My personal view on all of this… well. I have always maintained that a purely electronic copy of anything is not worth as much as a physical copy. An album on a CD is worth more than an album downloaded from iTunes. A DVD of a movie is worth more than a copy of a movie purchased online. And a physical book is worth more than an electronic one.

Trying to price an e-book the same as a printed book is pure folly. It will never work, at least not in the long term. My gut tells me that an e-book should be about 25% less than whatever the current printed copy (either hardcover or paperback) price is. If you look on Amazon, most new hardcovers sell for between $15.00 and $12.00. So, frankly, $9.99 for an electronic version sounds exactly right. And, as a reader, that’s definitely my impulse buy limit. Any book that sounds halfway decent, as long as it’s under $10, I’ll probably give it a shot. Over $10? Well… I have to want to read it pretty bad.

I’m not saying I’ll never pay more than $9.99 for an e-book, but I will say that it will be rare. Right now, for instance, there are several books that I’d like to read on my Kindle (such as Kim Stanley Robinson’s new novel Galileo’s Dream), but they’re in Wish List Limbo at the moment, waiting for their price to drop below the $14 or $15 they’re at right now.

However, certain timely books, like political tell-alls, I can see ponying up $14.99 to read right away. Right now, instead of a higher price, many publishers are delaying the e-book version of these titles by several months, under the assumption that this will force people to run out and buy the hardcover. In fact, I’d like to read The Politician, Andrew Young’s account of John Edwards – but they publisher has delayed the e-book version until April. And that’s not the kind of book I’m willing to pay for a hardcover of. So, looks like I’ll be passing on it. You see? They just lost a sale by delaying the e-book. A sale they would have made if they’d just allowed the book to come out in electronic form, sold to Amazon for whatever they wanted to, and allowed Amazon to sell for whatever they want to.

in the long run, I don’t think this will work. As the years go buy, more and more people will read books in some electronic form versus a hardcopy form. I’ll predict that within 10 years, the split will be 50/50.And as more people read electronically, the price pressure will become even greater to lower the price as compared to the hardcopy version. When that happens, Macmillan and the other publishers who got suckered into Apple’s “agency pricing” model are going to wish they could go back to the old days.

Watch Random House laugh all the way to the bank in a few years.

Categories
Technology

MacBook Pro

Apple MacBook Pro. 15″ Display, 2.53 Ghz Core 2 Duo Processor, 4GB RAM, 320 GB Hard Drive.

Since Apple moved to using Intel chips 3 or so years ago, our household computers have moved to Apple Macs completely. Neither Frank nor I own a single running Windows-based PC anymore (not counting functional but unused machines currently taking up garage space, that is). Between the two of us, we currently own four Macintosh computers:

  • One MacPro tower. This is my “Big Mac”, my primary work machine, and it’s also our home media server. This is the first iteration of the Mac Pro, from the fall of 2006. This is the oldest active computer in the house. It’s loaded with 4 disk drives totalling 3 TB in a RAID configuration, and 8 GB of RAM.
  • One 24″ iMac, current aluminum and glass version. This is Frank’s main computer.
  • One MacBook Air. This is Frank’s laptop, although I use a lot – for example I’m writing this post on it.
  • One MacBook Pro. This is my laptop, which I use at work as well as at home. This machine is the subject of this post.

Frank and I are both mad technology mavens, so we replace our computers often. The list above is the current list; we have also purchased and then sold (eBay: the gadget freak’s best friend) two white MacBooks, a white 24″ iMac, and two Mac Minis. Thus the absolutely true argument I present at the Apple Store when they ask why I don’t want to buy Apple Care: Because I rarely keep a computer for even a full year. The staff person always laughs when I say this, and I assure them I’m completely serious. As long as I am employed and have a working credit card, I will continue to have the latest greatest computer(s) as soon as they are available. That’s just who I am.

So, obviously, I don’t base my decisions much on price. I have decided for myself that Apple Macs are the way to go. To me, these are the BMWs or Mercedes of the computer world. I have work colleagues who shake their heads at this; don’t I know, they say, that I could get the equivalent computer from Dell or HP for almost half that price? Heck, I could get two Dell laptops for the price of one Apple! How can I justify this ridiculous “Apple Tax“?

To explain, I’ll continue with the car analogy, since I’ve gone that route as well. Look, a Honda is a great car. There is absolutely nothing wrong with them. They’re a great bargain and extremely reliable. As far as what they do – put gas in, drive them around, go to work – they are “identical” to a BMW in the same engine class. So why, for example, would I drive a Mini Cooper when I could drive a Honda Civic for almost half the price? Or why drive a BMW 325i when a Honda Accord can be had for, once again, half the price?

If you’re basing your decision on features alone, working through a checklist – then you’ll get the Honda. And if you’re looking for a computer on hardware features alone, working through a similar checklist – then you’ll get a Dell or a Gateway or an HP. But… there are other things harder to put a price on, things like Quality, Style, Usability. These… qualities… are what you’re paying all that extra money for. And very simply, it’s either worth it to you, or it’s not. If those things are worth it to you, then the checklist is only the first part of the equation, and only half of the process. The second part is a judgement call… how much are you willing to pay, and how far are you willing to go, for Quality, Style, and Usability?

To me, Apple Macs are the ultimate in personal computers. They’re solid, stylish, high-quality devices that go beyond just the list of the hardware components that they are constructed with. They’re a pleasure to use. Every tiny little detail, down to the slowly pulsing glow of the “on” light, has been carefully and lovingly thought out. The hardware and the software are designed together, to act as a seamless integrated system.

All of the above is a long introduction for why, Wednesday night, I drove to the Boca Raton Apple Store and bought a brand-new MacBook Pro to replace… my existing MacBook Pro. Tuesday of this week, Apple announced their new, updated line of MacBook laptop computers. The showcase of the announcement was the new MacBook Pro, which features a high-power graphics card, a new carved aluminum body, a large glass trackpad, glossy display, and beautiful styling. You can read full reviews of the new machines here and here, and watch Apple’s complete presentation introducing them here.

So, here are my impressions. All in all, this is a wonderful improvement over the previous model – but with one gotcha that I hope gets fixed very soon. Here we go:

Keyboard. This new model has the same keyboard as the MacBook Air, which I already liked quite a bit. The backlighting on the keyboard is excellent; the letters on the keys glow white, and each black key is surrounding by glowing white light as well. This is not just a “use it the dark” feature; even in a slightly dim cubicle or office, it makes a huge difference. And, as a lifetime touch typist, this is the most typeable keyboard I’ve even experienced on a portable computer. I love this keyboard.

Display. The all-glass screen, which reaches to the edges, is more than a design subtlety. The black glass that surrounds the display actually helps to cut out ambient light, and makes the screen seem much sharper and clearer. This is a prime example of where a design decision actually improves the quality of the display itself. I’m sure that the underlying LCD monitor is the same as on other laptops, but by encasing the whole thing in a black-beveled glass lid, Apple has really hit the mark. This looks as good as the standalone iMac display, very attractive.

Graphics and Display Adapters. One big change is that Apple has ditched the DVI port on the previous model, replacing it with a “Mini Display Port”. This means, if you want to connect the laptop to an external monitor, you’ll need to buy an adapter. I bought both a VGA and a DVI adapter ($29.00 each!) so I can use the large monitors I have in both my home office and work office. Unfortunately, I discovered an annoying problem here.

One of the big features of this new model is that is has two graphics cards: An integrated, low-power graphics card for use when on battery, and a separate 512MB NVIDIA GeForce 9600M GT card when you need some serious horsepower. Since I do a lot of video editing and Flash authoring as part of my job, this is extremely important to me. So, I switched the MacBook Pro into “Advanced Graphic” right away and left it there.

Unfortunately, whenever I connected the Mini Display Port to VGA adapter, in order to connect to my 24″ external monitor… the computer freezes. As in, the mouse won’t move, progress bars stop in their tracks, etc. And nothing appears on the other monitor. But, if I log out and switch the computer back into the lower-power “Integrated Graphics” mode, then the adapter works. Now, since I have had such good experience before, I’m going to assume(!) that this is a temporary glitch that will be fixed soon – or perhaps I just have a broken adapter.

This is the only area that I feel a little let down by this new model.

Track Pad. This new track pad is about 35% larger than the old one – and the buttons are now hidden underneath the track pad itself. Despite what some in the trade press have said, this is not a “no button” mouse – the buttons are just under the pad, not visible as actual buttons. You still click down on the pad in the same place and in the same way as on any other trackpad. But since the “clicky” area is underneath, the surface area has a lot more room for your finger(s) to roam. I no longer have to pick up my finger and scroll again when I need to move a long distance, like I used to.

In addition, this track pad is multi-touch, like the iPhone screen. There are gestures for up to four fingers. I particularly like swiping four fingers to use the window-revealing Expose feature, as well as rotating photos and objects using the two-finger “pinch and squeeze” motion. Now, more applications need to support these gestures.

The surface of the track pad is incredibly smooth and low friction. Your finger glides over the surface. Supposedly, this track pad is actually made out of glass, which would explain the feel. However, it certainly looks like it’s made out of aluminum to the eye. The overall coolness of this track pad makes me wonder if rolling mice will be going the way of the dodo bird. I already wish I had an external, plug-in version to use on my big Mac Pro….

Ports and Optical Drive. The previous MacBook Pro has some ports on the left side, some ports on the right side, and the DVD/CD drive in the front. This meant that when I connected it up to a monitor, etc. I had some cords hanging off the left side (power, USB, and headphones) and some hanging off the right side (monitor, ethernet, and other USB). This new model moves all ports to the left side, and moves the optical drive to the right side. Now, all external cables can be neatly lined up on the left, and the right side can be left clear for use with a physical mouse. I love this, although a left-handed work colleague does not share my enthusiasm.

Shape, Design and Overall Aesthetics. Well, this is an Apple product, so of course it looks great. But frankly, so did the previous model. What’s different about this one is the smooth curved corners and the overall shape. Unlike any other laptop, whose cases are composed of multiple pieces of metal and plastic, this new MacBook Pro is literally carved out of a 1″ thick slab of aluminum in a single piece. Apple even has a video of the process here. The result is that the fit and finish of this machine is absolutely remarkable.

Each individual key in the keyboard protrudes from a hole carved through the laptop case itself. And the whole keyboard area is recessed slightly within a gentle curve. The laptop case closes with a magnetic catch – there is no physical latch. To aid in opening it, a cutout is carved into the front edge. Due to the curved edges, this laptop feels great to carry around. And the solidity of the case is such than you can hold it open, by one edge, and the machine doesn’t flex or bend at all. Yet it is the same weight as the previous model. Absolutely amazing.

Conclusion. It’s gorgeous, fast, and efficient. It’s got the best keyboard on any laptop I’ve ever used. The track pad feels almost like alien technology. The fit and finish of the case is unparalleled in consumer electronics of any kind.

I’m in nerd nirvana, and I won’t ask for anything more from Apple- until this time next year, when this model will be old hat and I’ll be anxiously listing it on eBay to make room for its replacement, of course.